Support

Website Maintenance & Support Services

Codefloor IT maintains websites and web applications for businesses in Ahmedabad and across India: software updates, backups, security patches, uptime monitoring, bug fixes and small content or feature changes, handled on a monthly plan.

What website maintenance & support involves

A website is not finished on launch day. Software needs updates, forms stop delivering, certificates expire, and content goes out of date. Maintenance is the routine work that prevents those small failures from becoming lost enquiries.

We maintain sites and applications we built, and we take over existing ones after an initial review of the code and hosting.

Who it is for

  • Businesses without an in-house developer
  • Sites built by a freelancer or agency that is no longer available
  • Web applications that need regular fixes and small improvements

What's included

  • Software, plugin and dependency updates
  • Scheduled backups with restore testing
  • Security patches and SSL certificate renewal
  • Uptime and form-delivery monitoring
  • Bug fixes
  • Content updates and small feature changes
  • Periodic speed checks

What you get

  • Problems found before customers report them
  • A recent backup always available
  • One team to contact when something needs changing
  • Predictable monthly cost
How we work

Our process, start to finish

  1. Review of Site & Hosting

  2. Plan & Access Setup

  3. Monthly Maintenance

  4. Reporting & Improvements

FAQs

Common questions about website maintenance & support

What does website maintenance include?

Software updates, backups, security patches, uptime monitoring, bug fixes and small content or feature changes. The exact scope is listed in your plan.

Can you maintain a website you did not build?

Yes. We start with a review of the code, hosting and access, fix anything urgent, and then move the site onto a regular maintenance plan.

How quickly do you respond to issues?

We respond within one business day, Monday to Saturday. Response and resolution targets for urgent issues are agreed in your plan.

Is maintenance billed monthly?

Yes. Maintenance is a monthly plan sized to your site. Larger changes outside the plan are quoted separately before work starts.

Get started

Ready to talk about website maintenance & support?

Tell us what you need. We reply within one business day and follow up with a written scope and quote.